A

Aitchison, Ian

Title: Senior Product Director

Company: Ivanti

Anand, Akshay

Title: Product Ambassador, ITSM

Company: AXELOS Global Best Practice

Atkinson, Roy

Title: Senior Writer/Analyst

Company: UBM

B

Barr, Randy

Title: CIO

Company: Aryaka

Battaglino, Jeff

Title: Sr. Technical Marketing Engineer

Company: Cherwell

Beckner, Liz

Title: Solutions Consultant

Company: Samanage

Benincasa, Robyn

Title: Founder, World Class Teams

Company:

Betz, Charles

Title: Principal Analyst

Company: Forrester

Blackstaffe, Patricia

Title: CEO

Company: Strategic Sense Inc

Bruno, Rae Ann

Title: President

Company: Business Solutions Training, Inc

Burrows, Matthew

Title: Managing Director

Company: BSMimpact

C

Cadigan, Steve

Title: Premier Talent Advisor

Company:

Cannon, David

Title: Moderator

Company:

Carlson, Evan

Title: VP, Business Development & Strategy

Company: EasyVista

Cepica, Shannon

Title: Senior Director

Company: University of Texas at Dallas

Chagnon, Chris

Title: ITSM Applications and Web Developer

Company: Worcester Polytechnic Institute

Choates, Sandra

Title: Technology Support Specialist

Company: GWINNETT COUNTY PUBLIC SCHOOLS

Clabbers, Rick

Title: Senior Analyst and Lead Process Innovator, Huntington Ingalls Industries

Company:

Clementi, JP

Title: Senior Program Manager

Company: Microsoft Azure Core Engineering

Collings, Troy

Title: Senior Director Infrastructure & Operations

Company: Target

Cruse, Mary

Title: Director, IT Customer Services

Company: First American Corporation

Custy, John

Title: President

Company: JPC Group

D

Darst, Chuck

Title: Product Marketing

Company: Cherwell Software

DiRuzza, Marie

Title: Director, ITSM

Company: Worcester Polytechnic Institute

Drucker, Phyllis

Title: Senior Consultant

Company: Linium

Dunwoodie, Candace

Title: Support Operations

Company: Shopify

F

Fernaine, Thierry

Title: Director Infrastructure & Operations

Company: Target

Finister, James

Title: Manager, Service Management Consulting

Company: Tata Consultancy Services

G

Gallacher, Chris

Title: Principal Consultant

Company: Forrester Research

Gaude, Nathan

Title: Manager of Direct Services

Company: Elliott Davis

Geffray, Vincent

Title: Senior Director of Product Marketing

Company: Everbridge

Groll, Jayne

Title: CEO

Company: DevOps Institute

Gurtu, Anurag

Title: VP, Marketing and Research

Company: AISERA

H

Hunnebeck, Lou

Title: Principal Advisor

Company: DXC Fruition

K

Kadlec, Tom

Title: SVP, Infrastructure and Operations

Company: Target

Kersten, Mik

Title: CEO

Company: Tasktop Technologies

Kite, Cory

Title: Associate Director

Company: Penn State University

Knapp, Donna

Title: Curriculum Development Manager

Company: ITSM Academy

L

Letts, Tony

Title: Senior Manager

Company: Chick-fil-A HELP

M

Mainville, David

Title: CEO

Company: Navvia

Mann, Stephen

Title: Principal and Content Director

Company: ITSM.Tools

Miller, Sam

Title: IT Service Delivery Manager

Company: Spectrum Healthcare Partners

Mills, Fancy

Title: Group Training and Content Director

Company: UBM

Mohr, Julie

Title: Author and Speaker

Company: JulieLMohr.com

Moore, Theresa

Title: Customer Service & Support Manager

Company: GWINNETT COUNTY PUBLIC SCHOOLS

N

Neville, Martin

Title: Global SIAM Competency Lead

Company: Tata Consultancy Services

Nance, Alan

Title: EVP

Company: Virtual Clarity

Norton, Michael

Title: EX-CIO University of Minnesota & General Counsel to the Minnesota World Trade Center Corporation

Company:

O

Orr, Anthony

Title: Executive Advisory Counsultant

Company: DXC Technology Fruition

P

Per-Lee, Joni

Title: Senior Director

Company: Chick-fil-A HELP

Perez, Ed

Title: Senior ITSM Consultant

Company: Axios Systems

Putnam, Todd

Title: CIO

Company: Tronox

R

Rabold, Doug

Title: Founder

Company: Bold Ray Consulting

Rae, Barclay

Title: Director

Company: itSMF UK

Rajaram, Anand

Title: Product Lead

Company: LogMeIn

Ramakrishnan, Kumaravel

Title: Product Manager

Company: ManageEngine

Renaud, Danielle

Title: Product Strategist

Company: Cherwell Software, LLC

Robinson, Keplyn

Title: HDI Certified Instructor

Company:

Rumburg, Jeff

Title: Managing Partner

Company: MetricNet, LLC

S

Schwerdtfeger, Patrick

Title: Futurist and Author

Company:

Seber, Rudy

Title: Senior Consultant

Company: Forrester Research

Shafton, Brad

Title: Director, Innovation & UX

Company: Hologic, Inc.

Steinberg, Randy

Title: President

Company: ITSM Strategies Inc.

Sudhakar, Dr. Muddu

Title: Investor, Board Member and Ex-SVP/GM

Company: ServiceNow/Splunk/VmWare

T

Tedder, Doug

Title: Principal Consultant

Company: Tedder Consulting LLC

Tullio, Diana

Title: Principal

Company: CC&C Americas

W

Wendle, Ken

Title: Consultant

Company: Edify ITSM