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A

AITCHISON, IAN

Title: Senior Product Director

Company: Ivanti

ANAND, AKSHAY

Title: Product Ambassador, ITSM

Company: AXELOS Global Best Practice

ATKINSON, ROY

Title: Senior Writer/Analyst

Company: UBM

B

BARR, RANDY

Title: CIO

Company: Aryaka

BATTAGLINO, JEFF

Title: Sr. Technical Marketing Engineer

Company: Cherwell

BECKNER, LIZ

Title: Solutions Consultant

Company: Samanage

BENINCASA, ROBYN

Title: Founder, World Class Teams

Company:

BETZ, CHARLES

Title: Principal Analyst

Company: Forrester

BLACKSTAFFE, PATRICIA

Title: CEO

Company: Strategic Sense Inc

BRUNO, RAE ANN

Title: President

Company: Business Solutions Training, Inc

BURROWS, MATTHEW

Title: Managing Director

Company: BSMimpact

C

CADIGAN, STEVE

Title: Premier Talent Advisor

Company:

CANNON, DAVID

Title: Moderator

Company:

CARLSON, EVAN

Title: VP, Business Development & Strategy

Company: EasyVista

CEPICA, SHANNON

Title: Senior Director

Company: University of Texas at Dallas

CHAGNON, CHRIS

Title: ITSM Applications and Web Developer

Company: Worcester Polytechnic Institute

CHOATES, SANDRA

Title: Technology Support Specialist

Company: GWINNETT COUNTY PUBLIC SCHOOLS

CLABBERS, RICK

Title: Senior Analyst and Lead Process Innovator, Huntington Ingalls Industries

Company:

CLEMENTI, JP

Title: Senior Program Manager

Company: Microsoft Azure Core Engineering

COLLINGS, TROY

Title: Senior Director Infrastructure & Operations

Company: Target

CRUSE, MARY

Title: Director, IT Customer Services

Company: First American Corporation

CUSTY, JOHN

Title: President

Company: JPC Group

D

DARST, CHUCK

Title: Product Marketing

Company: Cherwell Software

DIRUZZA, MARIE

Title: Director, ITSM

Company: Worcester Polytechnic Institute

DRUCKER, PHYLLIS

Title: Senior Consultant

Company: Linium

DUNWOODIE, CANDACE

Title: Support Operations

Company: Shopify

F

FERNAINE, THIERRY

Title: Director Infrastructure & Operations

Company: Target

FINISTER, JAMES

Title: Manager, Service Management Consulting

Company: Tata Consultancy Services

G

GALLACHER, CHRIS

Title: Principal Consultant

Company: Forrester Research

GAUDE, NATHAN

Title: Manager of Direct Services

Company: Elliott Davis

GEFFRAY, VINCENT

Title: Senior Director of Product Marketing

Company: Everbridge

GROLL, JAYNE

Title: CEO

Company: DevOps Institute

GURTU, ANURAG

Title: VP, Marketing and Research

Company: AISERA

H

HUNNEBECK, LOU

Title: Principal Advisor

Company: DXC Fruition

K

KADLEC, TOM

Title: SVP, Infrastructure and Operations

Company: Target

KERSTEN, MIK

Title: CEO

Company: Tasktop Technologies

KITE, CORY

Title: Associate Director

Company: Penn State University

KNAPP, DONNA

Title: Curriculum Development Manager

Company: ITSM Academy

L

LETTS, TONY

Title: Senior Manager

Company: Chick-fil-A HELP

M

MAINVILLE, DAVID

Title: CEO

Company: Navvia

MANN, STEPHEN

Title: Principal and Content Director

Company: ITSM.Tools

MILLER, SAM

Title: IT Service Delivery Manager

Company: Spectrum Healthcare Partners

MILLS, FANCY

Title: Group Training and Content Director

Company: UBM

MOHR, JULIE

Title: Author and Speaker

Company: JulieLMohr.com

MOORE, THERESA

Title: Customer Service & Support Manager

Company: GWINNETT COUNTY PUBLIC SCHOOLS

N

NANCE, ALAN

Title: EVP

Company: Virtual Clarity

NEVILLE, MARTIN

Title: Global SIAM Competency Lead

Company: Tata Consultancy Services

NORTON, MICHAEL

Title: EX-CIO University of Minnesota & General Counsel to the Minnesota World Trade Center Corporation

Company:

O

ORR, ANTHONY

Title: Executive Advisory Counsultant

Company: DXC Technology Fruition

P

PER-LEE, JONI

Title: Senior Director

Company: Chick-fil-A HELP

PEREZ, ED

Title: Senior ITSM Consultant

Company: Axios Systems

PUTNAM, TODD

Title: CIO

Company: Tronox

R

RABOLD, DOUG

Title: Founder

Company: Bold Ray Consulting

RAE, BARCLAY

Title: Director

Company: itSMF UK

RAJARAM, ANAND

Title: Product Lead

Company: LogMeIn

RAMAKRISHNAN, KUMARAVEL

Title: Product Manager

Company: ManageEngine

RENAUD, DANIELLE

Title: Product Strategist

Company: Cherwell Software, LLC

ROBINSON, KEPLYN

Title: HDI Certified Instructor

Company:

RUMBURG, JEFF

Title: Managing Partner

Company: MetricNet, LLC

S

SCHWERDTFEGER, PATRICK

Title: Futurist and Author

Company:

SEBER, RUDY

Title: Senior Consultant

Company: Forrester Research

SHAFTON, BRAD

Title: Director, Innovation & UX

Company: Hologic, Inc.

STEINBERG, RANDY

Title: President

Company: ITSM Strategies Inc.

SUDHAKAR, DR. MUDDU

Title: Investor, Board Member and Ex-SVP/GM

Company: ServiceNow/Splunk/VmWare

T

TEDDER, DOUG

Title: Principal Consultant

Company: Tedder Consulting LLC

TULLIO, DIANA

Title: Principal

Company: CC&C Americas

W

WENDLE, KEN

Title: Consultant

Company: Edify ITSM