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Service Management World
November 16-20, 2025
Disney's Coronado Springs ResortOrlando, FL
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Speakers 2024

Take a look at all of the expert speakers from Service Management World 2024.

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R

Rumburg, Jeff

Title: Managing Partner

Company: MetricNet, LLC

S

Sanker, Greg

Title: Principle

Company: ITSMTransition

Sifferman, Calen

Title: Supervisor - Incident Management, Quality Control, Service Desk

Company: Costco

Smith, Janice

Title: Director of Enterprise Services Support

Company: Farm Credit Mid-America

Streets, Josh

Title: HDI Business Associate and Founder

Company: Scoreboard Group

Szalla, Jessica

Title: Director, Technology Systems

Company: Giant Eagle

T

Tedder, Doug

Title: Principal Consultant

Company: Tedder Consulting LLC

V

Varela, Don

Title: Assistant Vice President, Service Desk & Customer Experience

Company: Navy Federal Credit Union

W

Washington, Crystal

Title: Tech Strategis and Futurist

Weisler, Kirk

Title: Chief Morale Officer

Company: The Initiative Institute, Inc.

Wischer, Jason

Title: Managing Consultant

Company: SHI