Speakers 2025

Peter McGarahan

Title: Senior Director, Workplace & Collaboration Services

Company: First American Title

Phil Verghis

Title: Founder

Company: Verghis Group

Poad, Bill

Title: Director Support Operations

Company: Vertex, Inc.

Rae Ann Bruno

Title: President

Company: Business Solutions Training, Inc.

Randy Celaya

Title: Support Consultant, Educator and Executive Development Coach

Company: TASC Training and Development

Reggie Hughes

Title: Critical Event Manager

Company: Grainger

Richard Mims

Title: ServiceNow Solutions Director

Company: SDI Presence LLC

Robertson, Chris

Title: Program Manager

Company: SAIC

Rogers, Vicki

Title: Director of Service Management

Company: Georgia Institute of Technology

Rotzinger, Nikolaus

Title: IT Manager - Service Center / Help Desk

Company: City of Henderson

Rovers, Mart

Title: ITSM Trainer, Coach, Auditor

Company: ITSM Manager

Russell, Tyler

Title: Information Technology Manager

Company: The MIL Corporation

Ryan Raines

Title: College Park

Company: University of Maryland

Salvo, Chuck

Title: Chief Happines Architect, MagicMakers Group

Company: MagicMakers Group

Sanker, Greg

Title: Principal

Company: ITSMTransition

Seymour, Martha

Title: Business Analyst

Company: St. Jude Children's reserach hospital

Silva-Cosgrove, Shawn

Title: CEO

Company: S12 Tech Consulting LLC

Stannard, Jamie

Title: President

Company: SVI Alliance

Susan Smith

Title: Program Manager and vCIO

Company: GTS Technology Solutions

Szalla, Jessica

Title: Director, Technology Systems - ITSM & Operations

Company: Giant Eagle

Thomas, Daniel

Title: Principal Analyst, Enterprise IT

Company: Informa Tech Target

Trotter, DeeDee

Title: Olympian, Chef

Whitley, Tim

Title: Director Technology Support

Company: Oklahoma State University

Wilk, Tom

Title: Consultant

Company: Wilk Consulting Group

Williams, John

Title: Manager of Operations Center

Company: Pennsylvania State University