Speakers 2025
Chuck Salvo, Chief Happines Architect, MagicMakers Group, MagicMakers Group
Chuck Salvo is an esteemed organizational development and culture change agent who possesses a wealth of experience in bolstering employee engagement and retention. With a particular focus on elevating customer service and increasing employee retention, Chuck leverages his Disney pedigree and vast experience to facilitate transformative shifts in organizational cultures. From small start-ups to large multinationals, Chuck has successfully devised programs that enhance and revolutionize the reputations of companies within their communities. Chuck specializes in a range of services designed to cultivate thriving organizational cultures. His expertise encompasses Organizational Culture Assessment, enabling companies to gain clarity and establish boundaries conducive to growth. Additionally, through his Respect and Value Everyone Workshops, Chuck promotes employee retention by fostering an environment of respect and appreciation. Moreover, his Customer Sales and Service Training Programs equip teams with the skills and mindset needed to deliver exceptional service. At the core of Chuck's passion lies his ability to lead people and develop high-margin cultures. He believes that shaping organizational cultures into a competitive advantage is paramount, and his mission is to help organizations find their happiness and profitability. By assisting organizations in building clear and intentional service boundaries, Chuck empowers both leaders and employees, resulting in empowered and contented teams capable of providing superior customer service. Ultimately, he understands that empowered and happy employees contribute to higher profit margins. For any organization seeking a clear understanding of its values and purpose, Chuck Salvo is the ideal partner. Through his unwavering commitment, he aims to help organizations unleash their full potential by fostering intentional service boundaries and enabling leaders and employees to thrive. Chuck holds a bachelor’s degree in hospitality management from East Straudsburg University, as well as a Culinary Arts degree from Johnson & Wales University.