Service Management World is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

November 9-13, 2019
Omni Resort at ChampionsGate
Orlando, FL
SCHEDULE BUILDER

Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Sign In Create Account Export | Need Help?
All Sessions Speakers My Schedule

Vicki Rogers, , Georgia Institute of Technology

Vicki Rogers has more than 20 years of experience in service management, change management, and leadership development, helping organizations create service desks, implement ITIL, and insource IT. Vicki is currently completing her doctorate in leadership and organizational development at the University of Georgia, where her research focuses on cultivating and developing women leaders in IT. She’s passionate about helping organizations and systems develop and engage people, and she loves hearing and sharing stories because she believes there’s always more to learn

Presenting: