Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of managing and deploying an optimal service management strategy.
[VIRTUAL] Session 502: Organizational Change Management: Thriving through Transformation
Jessica Szalla (Director, Technology Systems, Giant Eagle)
Caitlin Price (Associate Support Analyst, Giant Eagle, Inc.)
Date: Thursday, November 16
Time: 1:30 pm - 2:30 pm
Pass Type: Digital Standard Pass, Pre-Conference Training/Certification Course + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!
Track: Connecting the Dots: Frameworks and Methodologies, Optimizing Culture and Leadership
Session Type: Virtual Session
Vault Recording: TBD
Audience Level: All