Speakers 2025
Heather Caudill, Founder, Move the Conversation
Heather Caudill has built a 25 year career around her passion for delivering exceptional customer experiences. She has led implementation, support, and customer success teams as SVP of Relationship Management and SVP of Operations, with expertise spanning SaaS, FinTech, and AP automation. Known as a connector between customers and solutions, Heather focuses on aligning business goals with customer needs to drive retention and growth. She is also the founder of Move the Conversation, a coaching and consulting practice that helps leaders tackle the hard conversations that accelerate careers and strengthen organizations. Her no fluff, results driven approach equips teams with practical tools to handle challenges with clarity and confidence. Based in Charlotte, NC, Heather is active in the local Women’s Executive group, takes weekly dance classes, and enjoys time on the lake with her kids.