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Service Management World
November 16-20, 2025
Disney’s Coronado Springs ResortOrlando, FL
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Speakers 2025

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Aiswarya Pasupuleti, Digital Experience Anaylst II, St. Jude Children's Research Hospital

I am a Digital Experience Analyst II at St. Jude Children’s Research Hospital, specializing in ServiceNow and SharePoint to connect people, processes, and technology. With 4+ years of experience as a Business Analyst, I focus on driving user-centered digital transformation through clarity, collaboration, and continuous improvement. I hold ECBA (IIBA), CSM, and CSPO certifications, reflecting my expertise in business analysis and agile practices

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