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November 16-20, 2025
Disney's Coronado Springs ResortOrlando, FL

2025 Schedule

Session 105: Configuration Management: Discovering the missing link: The 5 pillars of Configuration Management

Reggie Hughes  (Critical Event Manager, Grainger)

Date: Wednesday, November 19

Time: 10:15 am - 11:15 am

Pass Type: Core Pass, Premier Pass, Premium Learning Pass - Get your pass now!

Track: Connecting the Dots: Frameworks and Methodologies, Driving Strategic Decision-Making

Session Type: Session

Vault Recording: TBD

Audience Level: All

What do I mean by missing link? Are you seeing unauthorized IT changes being made? Are you fearing audits, rather than wanting them? Do you find yourself constantly missing sprint goals. Configuration management is the link to all these questions.
If you are having those issues occurring within your organization, this is an indicator that you need to re-evaluate your configuration management processes. This 60-minute session will introduce or strengthen IT professionals to understanding the five Key Pillars of Configuration Management. These principles are applicable in the non-profit, government, and private industries.
As an attendee, you leave with that foundational knowledge that will curb some of the common issues that may be hindering your organization. The knowledge to help you find that missing link to having a more stable, productive, and effective IT environment and overall business environment.

Takeaway

Reinforce the five pillars of Configuration Management
Increase IT productivity
Improve our knowledge of what we did yesterday, today, and what we will do in the future