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November 11-15, 2023 | Orlando, FL
Loews Sapphire Falls Resort

2023 Speakers

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Josh Nelson, Director of Technology Experience, Power Design, Inc.

Dr Josh Nelson has 20 years experience growing and leading IT teams. He specializes in maturing service desks from a reactive state into a truly proactive strategic business partner.

Presenting:

Session 304: From What the... to World Class: You Can Do M.A.G.I.C.
Session 401: Building a Strong Case for Change: Insights from IT Leaders