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November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
With degrees in chemical engineering and computer science, Kevin spent the first 10 years of his career at the NASA Johnson Space Center in Houston, working in Mission Operations for the Space Shuttle Program. For the past 15 years, he’s worked with Ivanti (formerly HEAT software), advising market-leading IT organizations on strategy, business process design, and leveraging software solutions to help IT perform better. Kevin is the author of The Practical Guide to World-Class IT Service Management, The IT Imperative, and One IT, One Business.