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Alan NanceManaging PartnerCitrusCollab LLP

Alan Nance is Managing Partner of CitrusCollab LLLP. Alan brings a fresh and optimistic approach to business and digital transformation, proven to help enterprises change for growth, built on eXperience Level Agreements (XLA). Alan has successfully deployed technology to ignite growth and performance in complex enterprises like ING Bank, Royal Philips, and Barclays Bank. He was one of the original founding brothers of ITIL, and has written a number of articles and books on service management, including the Essential ISO/IEC 20000 Managers' Executive's Guide.