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2023 Speakers

Alan NanceExecutive AdvisorExperienceCollab

Alan is an accomplished technology leader focused on digital transformation in the large enterprise. Having worked as a CXO, he has extensive experience in sourcing, cloud transformation, organization models, data science, and security.

Alan has often been a creative disruptor. A founder of ITIL, and ITSM, Alan was the Keynote Speaker at the launch of ITIL. He created the concept of transformational outsourcing at Hewlett-Packard. He introduced one of the first Customer Experience Centers while transforming IT at ING Bank.

He has broad leadership experience in multiple sectors:

- Financial Services
- Technology Services
- Aviation, Travel and Transportation
- HealthTech
- Retail

He is one of the world's experts on Digital Experience Management, specifically XLAs, and maintains an extensive network of over 8,000 executive connections, including 600 CIOs.

He is an HDI Top 25 Thought Leader, Ambassador DevOps Institute, and XLA Master. Trained and Certified by ScaleUpNation as a Scale-Up Board Member