Speakers 2025
Richard Mims, Chief Information Officer, SimpleITSM, Inc.
Ric Mims is a CIO with 30 years of experience in IT service management, digital transformation, and customer experience optimization. A recognized HDI 2025 Thought Leader in balancing technology with human-centric service, Ric has helped organizations worldwide enhance efficiency without losing the human touch. Ric currently serves as CIO for SimpleITSM, a Managed Service Provider.