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November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
SCHEDULE BUILDER
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Sean McClean, Master Technical Trainer, ServiceNow
Sean McClean holds the designation of Master trainer for one of the world’s most innovative technology companies. Sean has been involved with training and implementation of IT Service Management tools and processes for governments, academia, and fortune 500 companies for over two decades. His expertise ranges from technical application implementation and development to IT process. Sean’s certifications include ServiceNow (CAD, CSA, CSI(IT), CSI(SIR), etc.), HP (AIS), ITIL (expert V2, V3), Scrum Alliance(ScrumMaster). His contributions to the IT Service Management and Training / Facilitation fields span national and international conference presentations, articles and reviews for organizations such as ZDNet, TFT, SupportWorld, and more.
