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2023 Speakers

Neal KeatingFounderExperience Collab

As co-founder and Chief Experience Officer at Experience Collab, Neil leads all the experience education and consulting engagements and works with a diverse range of partner and customer organisations, including well known multi-national brands, Managed Service Providers, and companies across a range of vertical sectors. With a wealth of experience in IT Services, Neil is an expert in how best to measure, manage and improve the experience of IT through the development of the right XLAs, XLMs and XMOs including the Experience Management Framework and XLA Stack.