Service Management World is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

2023 Speakers

Valence HowdenPrincipal Advisory DirectorInfotech Research Group

Valence Howden is a Principal Advisory Directory at Infotech Research Group, with over 30 years of experience in IT. He has a primary focus in the areas of service management, enterprise and IT governance, Organizational Design and Operating/Delivery Models, Strategy Development and Execution, Risk Management, Metrics, and Process Design. Valence is a member of the Standards Council of Canada and works on the ISO Joint Taskforce for Service Management, IT Governance and Business Process Management.

Presenting: