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November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Ben Forrest, Principal Technical Trainer, ServiceNow
Ben Forrest is a 20-year veteran of the training, IT, and shared services worlds. As an instructional designer and enablement trainer at PlayStation, he spent 13 years helping internal development teams and partner studios learn how to make the most of their resources using the ITIL framework, among other tools and systems. As a Principal Technical Trainer at ServiceNow, he now does the same for companies large and small around the world.