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November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
SCHEDULE BUILDER
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Tony Denford has spent his career specializing in ITSM and process improvement, with a focus on developing and maturing service and Lean management practices. During his career, he has been a writer, speaker, consultant, and educator specializing in ITIL, ITSM, Lean, and continuous improvement. Tony has more than 30 years of experience in the IT field and more than 25 years focused on consulting in IT management. Tony provides consulting to organizations of all sizes, focusing on service strategy, design, transition, operation, continual service improvement and Lean IT.
