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November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Dean has been involved with Service Management for just over 20 years. Starting his career with AT&T, Dean worked at all levels of IT Support and Service delivery before joining HP in 2005 as a Service Management consultant helping design and implement solutions to fit customer’s needs for 10 years. After 3 years in presales, and joining Micro Focus, Dean moved into a Customer Success role to help customers and partners working with Micro Focus solutions. In 2018 Dean became a member of the Micro Focus SMAX product management team.