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Brandon Caudle Senior IT Manager First American Corp

Brandon Caudle is a veteran of the Service and Support industry, building and leading virtual teams in a 24x7 support environment across geographies and time zones. As a Customer Experience Visionary, he is known for crafting and implementing best practices to solve challenging issues, increase Customer and Employee Satisfaction, while aligning with business needs. Brandon is a senior manager at First American in Orange County, California, and currently serves as the Chair of the largest technical service and support association in the world, HelpDesk Chapters, Inc. He can be found at