Erik Carlson, Service Delivery Analyst, Jeffco Public Schools
Erik Carlson is a dedicated service manager with 6 years of experience in IT and over 20 years in customer service. He has a proven track record of success in both fields, having honed his skills in a small-town environment where he developed a strong work ethic and a commitment to serving others. He holds an ITIL 4 Foundations certification and is known for his strong problem-solving skills, excellent communication abilities, dedication to continuous improvement, and ability to pivot and adapt easily. Erik’s consistent promotions throughout his career demonstrate his dedication, hard work, and ability to excel in various roles.