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Michael CardinalPractice ManagerTEKsystems

Michael Cardinal has over 20 years' experience in IT and education, having worked as a manager, consultant, analyst, and trainer/teacher. A practice manager, ITIL Expert, and Certified Process Design Engineer, Michael’s resume spans several industries, including insurance, manufacturing, retail, food service, and education. Michael has also spoken at several IT and academic events, and he has published white papers on how to begin an ITSM implementation.