Service Management World is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Matthew Burrows Managing Director BSMimpact

Matthew Burrows serves as managing director of BSMimpact and is active on their professional services team, providing consultancy and training to governments and organizations around the world. In addition to his experience serving on numerous industry bodies, including itSMF UK, he’s an ISO/IEC 20000-qualified consultant and auditor, a SFIA-accredited consultant and trainer, a member of the SFIA Council, and was the Design Authority for SFIA6.

Presenting: