Roy Atkinson serves as CEO and Principal Advisor for Clifton Butterfield, LLC. He is a Fellow Alumnus of the Institute for Digital Transformation and a member of HDI's Strategic Advisory Board. His expertise has been featured internationally in print, on podcasts, webinars, and conferences. Roy is one of HDI's Top 25 Thought Leaders for 2024 and is a Top 10 Thought Leader in IT Strategy and IT Operations according to Thinkers 360. He received HDI's Lifetime Achievement Award in 2019. He holds a master's certificate in advanced management strategy from Tulane University's Freeman School of Business and several industry certifications. Clifton Butterfield has won international awards for both Service Management and Customer Experience advisory.