Schedule
Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of managing and deploying an optimal service management strategy.
[VIRTUAL] Keynote: The Journey of Innovation: 5 Tracks for Your Playlist to Drive Growth, Creativity, and Transformation
Sara Frasca (Global Innovation Expert, POINT Northeast)
Location: On-Demand
Date: Thursday, November 16
Time: 11:00 am - 12:00 pm
Pass Type: Digital Standard Pass, Pre-Conference Training/Certification Course + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!
Session Type: Virtual Session
Vault Recording: TBD
Innovation is a never-ending journey that requires determination, adaptability, and a willingness to explore new horizons. This keynote will delve into five tracks that serve as inspiring reminders of the power of imagination, empowerment, resilience, and belief in the face of challenge.
- Track 1: "Ain't No Mountain High Enough" No obstacle is insurmountable when met with a big dose of imagination and inspiration!
- Track 2: "The Times They Are A'Changin" In a world of constant evolution, staying ahead necessitates embracing what lies ahead. Don’t fear transformative change; get after it!
- Track 3: "Light My Fire" Igniting growth requires fostering an empowered and energized team. Learn the principles that convert your team from going through the motions to being super-charged, creative problem-solvers.
- Track 4: "On the Road Again" Unleashing the full potential of creativity often involves venturing beyond familiar boundaries. Access the simple tools for breakthrough ideas that help us build the muscle of inventive thinking.
- Track 5: "Don't Stop Believing" Resilience is a key attribute of successful innovators. Even in the face of adversity and setbacks, they bounce back with heightened creativity. Learn how to build a culture that celebrates fresh thinking and embraces new ideas.
Embark on "The Journey of Innovation" and let these five tracks serve as a playlist to drive growth, foster creativity, and spark transformation in your own endeavors.