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Schedule

Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of managing and deploying an optimal service management strategy.
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Session 601: Break it Down to Build it Up: Strategies for Unlocking Your Team's Full Potential

Beth R. Woods  (Director of Research and Computational Data Management, University of Georgia)

Location: Grand Caribbean 8/9

Date: Thursday, November 21

Time: 4:00 pm - 5:00 pm

Pass Type: Pre-Conference Training/Certification Course + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass

Track: Optimizing Culture and Leadership

Session Type: Case Study

Vault Recording: TBD

Audience Level: Fundamental/Intermediate

This presentation will share best practices and lessons learned about leading diverse teams through organizational change. Topics include team building, developing buy-in, decision-making, and communication strategies.

Takeaway

Attendees will gain insights into leadership development, team building, and strategies for effectively leading organizational change.