Jim Hirschauer (Head of Product Marketing, Xurrent)
Location: St. Croix 3
Date: Wednesday, November 20
Time: 12:30 pm - 1:30 pm
Pass Type: Pre-Conference Training/Certification Course + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass
Session Type: Sponsored Session
Vault Recording: TBD
Everyone talks about AI. You can use AI to do this. AI can solve that. AI's potential is unbounded. Yet you start asking friends and colleagues about what AI has done for them, and you'll hear a handful of stories. But by and large, it hasn't delivered on all the coulds, shoulds, cans, and potentials. Service Manage platforms structure data, thinking, and operationalizing the interface between people and systems to generate real AI benefits. Hear how organizations using ITSM and ESM have a leg up in delivering real results with AI.