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Schedule

Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of managing and deploying an optimal service management strategy.

Keynote: Innovation & Convergence in the 21st Century

Kian Gohar  (Founder)

Location: Grand Caribbean Ballroom 7

Date: Tuesday, November 14

Time: 8:30 am - 10:00 am

Pass Type: Expo Hall Only Pass, Pre-Conference Training/Certification Course + Standard Conference Pass, Pre-Conference Training/Certification Course Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!

Session Type: Keynote

Vault Recording: TBD

Audience Level: All

What will the world look like in 10 years, and how will technology change the future of your organization? Kian’s keynote highlights the major technology trends that are changing every major industry, including the convergence of AI, robotics, sensors, human computer interfaces, 3D printing, and digital medicine, all of which will inspire you to prepare for a future of exponential growth.