Speakers 2025
Tom Wilk, Consultant, Wilk Consulting Group
With three decades of hands-on experience in service and support, Tom Wilk is a seasoned practitioner and consultant. As owner of Wilk Consulting Group, he specializes in job performance improvement, career path development, and emerging leader evolution. At Taylor Morrison, a Fortune 500 homebuilder, Tom serves as a Service and Support Manager, driving their IT evolution toward world-class service. He has also taught several HDI certification courses for the past five years and is a member of the XLA Institute. Holding a Bachelor's in Computer Science and a Master's in Management from Carnegie Mellon University, Tom was recognized as one of HDI's Top 25 Thought Leaders in 2021 and 2022.