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Service Management World
November 16-20, 2025
Disney's Coronado Springs ResortOrlando, FL
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Chris Robertson, Program Manager, SAIC

Chris is a 35 year IT and Leadership professional.  He has spent the last 10 years with Unisys Federal and SAIC as the Program Manager for the Army Enterprise Service Desk and the Army Enterprise Service Management Platform as well as delivering revolutionary IT support to the US Army Corps of Engineers.   Prior to that Chris served 25 years in the US Army Signal Corps and various levels and commands and retired at the rank of Colonel.   He holds the HDI Service Center Manager and Service Center Director certifications, Project Management Professional (PMP), ITIL 4 practitioner, and has attended numerous Disney Institute courses.  He is a proud father of five, volunteer charity auctioneer and avid Irish Dancer!

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