Speakers 2025
Maddie Blumenthal, Head of Customer Success, PeopleReign
Maddie has been a pioneer of bringing the secrets of Customer Success into IT and Service Management. A long time former host of the HDI weekly twitch stream, not to mention delivering conference sessions to a packed house, Maddie has become a legend among her fan base for bringing fun, energy, and innovative "outsider" perspective to the world of Service Management. When she's not helping customers deliver world class service with a sparkle, Maddie can be found hanging with her dog Merle, or potentially on her way to the next Taylor Swift concert.