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Schedule

Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of managing and deploying an optimal service management strategy.
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Solution Spotlight: Don't Get Left Behind: Future-Proof Your Service Management Strategy

Varun Nagpal  (Associate Vice President, Intelligent Operations, HCLSoftware)

Location: Expo Hall - Theater

Date: Tuesday, November 19

Time: 6:20 pm - 6:40 pm

Pass Type: Expo Hall Only Pass, Pre-Conference Training/Certification Course + Standard Conference Pass, Pre-Conference Training/Certification Course Pass, Premium Conference Pass, Standard Conference Pass

Session Type: Solution Spotlight

Vault Recording: TBD

In today's rapidly evolving technological landscape, service management strategies must evolve to remain relevant and effective. This talk will explore the critical trends shaping the future of service management, highlighting the need for organizations to adapt their practices to meet emerging challenges and capitalize on new opportunities.