Schedule

"What? I'm just getting started with XLA 1.0! I can't even think about 'XLA 3.0'!" You may not be quite ready for "XLA 3.0" today, but having it in your sights will help you put together a more effective strategy for an experience management program that delivers real value to your end users, the business and even HR. Weston Morris, Sr. Director of Global Strategy at Unisys will reveal how XLA 3.0 goes beyond basic device performance data, to also evaluate data from business apps, our physical workspaces, and additional 'human experience' data. With these additional data sources, more powerful AI will be required to correlate data, but in so doing, will give us even more powerful insights into the employee and business experience. Weston will quickly review XLA 1.0 and XLA 2.0, and then show how looking ahead to the data sources, use of AI, and business objectives of XLA 3.0 can help you define an experience management program that not only resonates with the CIO, but with the CHRO and Business Leaders. To accomplish this will require a methodology to integrate multiple experience data sources and the use of AI to expose insights that might get lost otherwise. Weston will provide examples of how this is being done today and provide suggestions as to how an XLA 1.0 (or XLA 2.0) program can be implemented in a way to take advantage of what XLA 3.0 brings in the near future.

Takeaway

Key takeaways:
1. Quick review of XLA 1.0 and XLA 2.0
2. The new data sources in XLA 3.0
3. The new insights that XLA 3.0 delivers
3. How AI will play an increasing role in managing XLAs
4. Suggested roadmap to ensure your XLA 1.0/2.0 rollout will be a natural progression to XLA. 3.0