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Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of managing and deploying an optimal service management strategy.

Session 106: Meet, Greet and Repeat: Service Management Speed Networking

Erica Marois  (Senior Manager, Content and Community, ICMI, HDI)

Location: Grand Caribbean 10

Date: Wednesday, November 20

Time: 10:15 am - 11:15 am

Pass Type: Pre-Conference Training/Certification Course + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass

Track: Optimizing Culture and Leadership

Session Type: Session

Vault Recording: TBD

Start your day of learning with a fast-paced hour of fun at our first-ever speed networking session. This lively, interactive experience is the perfect way to expand your professional circle and build new connections before the evening awards party. In just one hour, you will engage in 15 dynamic conversations that will leave you inspired and energized for what’s next.

Here's what to expect:

  • Fast-paced rotations every 3 minutes
  • Fun conversation starters to spark interesting discussions (We promise no awkward silences)
  • A chance to share your experiences and learn from industry peers
  • An expanded network of contacts to enhance your conference experience


Don't miss this opportunity to break the ice, share insights, and form valuable connections that could last well beyond the event. Remember: The contacts you make here could be your future collaborators, mentors, or friends.