2024 Schedule
Lunch and Learn: How Did Freshworks Operationalize AI Using Freshservice
David Gladstein (Overlay Consulting Manager, Freshworks)
Location: St. Croix 3
Date: Thursday, November 21
Time: 12:30 pm - 1:30 pm
Pass Type: Pre-Conference Training/Certification Course + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!
Session Type: Sponsored Session
Vault Recording: TBD
Scaling from a five-member team to over 5,000 employees across 12 global offices while supporting 67,000+ customers, demands more than just a well-drafted IT strategy—it requires flawless execution. Discover how Freshworks successfully navigated this journey using Freshservice and operationalized enterprise-grade AI to enhance IT and employee service management.