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Sean McCleanPrincipal Technical Trainer ServiceNow

Sean McClean holds the designation of Master trainer for one of the world’s most innovative technology companies. Sean has been involved with training and implementation of IT Service Management tools and processes for governments, academia, and fortune 500 companies for over two decades. His expertise ranges from technical application implementation and development to IT process. Sean’s certifications include ServiceNow (CAD, CSA, CSI(IT), CSI(SIR), etc.), HP (AIS), ITIL (expert V2, V3), Scrum Alliance(ScrumMaster). His contributions to the IT Service Management and Training / Facilitation fields span national and international conference presentations, articles and reviews for organizations such as ZDNet, TFT, SupportWorld, and more.

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