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Valence HowdenPrincipal Research Director Infotech Research Group

Valence Howden is a principal research director in the CIO Practice at Info-Tech Research Group. He has extensive experience helping organizations drive success by optimizing how they govern themselves, how they design and execute strategies, and how they drive service excellence. With 30 years of experience in the public and private sector, Valence has developed experience in many information management and technology domains, with a particular focus in the areas of service management, enterprise and IT governance, strategy development and execution, risk management, metrics and process design, and implementation and improvement. Prior to joining Info-Tech, he served in technical and client-facing roles at Bell Canada and CGI Group Inc., as well as managing the design, integration, and implementation of services and processes in the Ontario Public Sector.

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