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David Martinez (Senior Product Marketing Specialist, Ivanti)
Location: Solution Spotlight Stage
Date: Tuesday, November 12
Time: 12:45 pm - 1:05 pm
Pass Type: Conference & Expo Package
Track: Solution Spotlight Session
Vault Recording: TBD
Feeling overwhelmed from waves of incidents, unhappy end users, lost assets and non-stop password reset requests? Learn how to optimize your support capabilities to stop your Tier 1 nightmares. Hear how you can improve your Tier 1 support capabilities through knowledge, self-service, asset management, automated workflows and AI among other helpful tools. Gain practical insights and tips and tricks to help you supercharge your Tier 1 support.