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November 9-13, 2019
Omni Resort at ChampionsGate
Orlando, FL
SCHEDULE BUILDER

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Solutions Spotlight: Overcome Your Tier 1 Support Challenges

David Martinez (Senior Product Marketing Specialist, Ivanti)

Date: Tuesday, November 12

Time: 12:45pm - 1:05pm

Pass Type: Conference & Expo Package

Track: Solution Spotlight Session

Vault Recording: TBD

Feeling overwhelmed from waves of incidents, unhappy end users, lost assets and non-stop password reset requests? Learn how to optimize your support capabilities to stop your Tier 1 nightmares. Hear how you can improve your Tier 1 support capabilities through knowledge, self-service, asset management, automated workflows and AI among other helpful tools. Gain practical insights and tips and tricks to help you supercharge your Tier 1 support.