Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Liz Beavers (Senior Solutions Engineer - ITSM, SolarWinds)
Location: Solution Spotlight Stage
Date: Wednesday, November 13
Time: 12:00pm - 12:20pm
Pass Type: Conference & Expo Package
Track: Solution Spotlight Session
Vault Recording: TBD
It’s a fact that digital transformation is a necessity in today’s technology-driven environment. With the ongoing consumerization of the workplace and emphasis on digital transformation, the role of IT is rapidly evolving. IT departments are playing a critical role in driving employee engagement, especially through the service desk.
The service desk connects data, technology, and processes. It ensures employees have access to the resources they need, and it helps IT quickly resolve issues that arise. Modern ITSM platforms can track assets within a technology environment and use that data to resolve and even prevent issues with the help of smart technology.
Join Liz Beavers, Senior Solutions Engineer - ITSM, as she demonstrates: