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Solution Spotlight: Differentiate Your Service Desk with MAX, the Smart Virtual Agent

Dean Clayton (SMAX Product Manager, Micro Focus)

Date: Monday, November 11

Time: 6:00pm - 6:20pm

Pass Type: Conference & Expo Package, Expo Only Pass

Track: Solution Spotlight Session

Vault Recording: TBD

Hi I’m MAX, your personal Virtual Agent. In this session I’ll introduce SMAX, the smart Service Management product from Micro Focus with machine learning baked in, available on SaaS or on premise. Unfortunately as a Virtual Agent, I can’t do absolutely everything (although I do try!), so I’ll be assisted by SMAX product manager, Dean Clayton