Session 503: Objects in the Mirror May Be Closer Than They Appear: A Road Trip on the AI Highway

Ian Aitchison (Senior Product Director , Ivanti)

Location: Royal Dublin

Date: Wednesday, October 17

Time: 10:00am - 12:00pm

Pass Type: Conference and Expo Package - Get your pass now!

Track: Envisioning the Future – Disruptors and Innovators

Format: 2-hour Interactive Workshop

Vault Recording: TBD

It would be difficult to overstate the impact of AI on our lives; whether we’re talking machine learning, deep learning, natural language processing, automation, or bots, all are set to transform IT. These technologies have taken big leaps forward in recent years, and they’re starting to make a significant contribution to all areas of IT, particularly in service management. In this session, Ian Aitchison will take a wide view, exploring the past, present, and future of what we broadly refer to as “artificial intelligence,” and will consider the short and long term impact on our work lives, our personal lives and on human society as a whole. Learn about innovations with bots in self-service, machine learning in support productivity, and data analysis in strategic decision making, and consider the future of humanity in an AI world that is considerably closer than you may think.