Digital transformation is changing the world around us, and employees want to be as self-sufficient in their professional lives as they are in their private lives. Kramp Groep BV, Europe’s largest technical agricultural wholesaler, is taking the next step with shift-left to exceed the users’ expectations. Shift-left is the future and in this session, Ruben van der Graaf will share how Kramp’s digital strategy empowers both IT teams and employees to move along the path towards smart and excellent service for every employee, to work more efficiently and effectively, lowering costs and freeing up teams to do more in a better way.