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Ruben van der Graaf (International IT Support Manager, Kramp Group BV)
Date: Wednesday, November 13
Time: 2:00pm - 3:00pm
Pass Type: Conference & Expo Package
Track: Expanding Service Management Beyond IT
Format: Case Study
Vault Recording: TBD
Audience Level: All
Digital transformation is changing the world around us. It's no surprise that employees want to be as self-sufficient in their professional lives as they are in their consumer lives. Shift-left is the way forward, and Ruben van der Graaf has the answers. In this session, he'll share how Kramp Group BV's strategy empowers both IT teams and employees to work more efficiently and effectively, lowering costs and freeing up teams to do more in a better way.