Session 304: It's Not Rocket Surgery: Top CX Tips from a UX Pro

Danielle Renaud (Product Strategist , Cherwell Software, LLC)

Location: Royal Dublin

Date: Tuesday, October 16

Time: 3:15pm - 4:15pm

Pass Type: Conference and Expo Package - Get your pass now!

Track: Optimizing the Service Experience

Format: 60-Minute Expert Presentation

Vault Recording: TBD

Has your self-service portal lost that warm fuzzy feeling? Are your service or technician forms crying out for pain management? Are the walls of your product offerings as bland as the doctor’s office? Join Dani Renaud for a session bursting with suggestions on how to design for actual humans and enhance their experience! Improve productivity across your team by streamlining your content. Bring your toughest challenge. It’s guaranteed to be easier than rocket surgery.