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Session 303: The Recipe for Implementing a Great Change Management Process

Carla Smith  (Change Manager, Emory Healthcare)

Location: Colonial A/B

Date: Tuesday, November 12

Time: 2:15 pm - 3:15 pm

Pass Type: Conference & Expo Package

Track: Implementing and Optimizing Services

Format: Case Study

Vault Recording: TBD

Audience Level: All

In this session, Carla Smith will share Emory Healthcare’s change management journey. She’ll present the recipe for great change management, tips and tools for gathering and preparing the ingredients, and walk you through the process, step by step. You’ll walk away with a fresh tray of resources, templates, and plans, and everything else you adapt the process to your organizational culture and sustain success for the long term.

Presentation Files