November 9-13, 2019
Omni Resort at ChampionsGate
Orlando, FL
Orlando, FL
SCHEDULE BUILDER
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Rae Ann Bruno (Principal, Business Solutions Training)
Date: Tuesday, November 12
Time: 11:15am - 12:15pm
Pass Type: Conference & Expo Package
Track: Driving Strategic Decision-Making
Format: Session
Vault Recording: TBD
Audience Level: All
Making everything visible at a glance, working by category, making sure it sparks joy, showing appreciation for what you discard—Marie Kondo has a system for tidying up that works for any type of situation…even improving service delivery! Attend this session to learn a system for assessing your current service delivery and identifying ways to improve and facilitate organizational culture change that results in buy-in, increased efficiency and effectiveness, and improved morale (spark joy)!