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November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
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Making everything visible at a glance, working by category, making sure it sparks joy, showing appreciation for what you discard—Marie Kondo has a system for tidying up that works for any type of situation…even improving service delivery! Attend this session to learn a system for assessing your current service delivery and identifying ways to improve and facilitate organizational culture change that results in buy-in, increased efficiency and effectiveness, and improved morale (spark joy)!