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Session 203: The Konmari Approach to Improving Service Delivery

Rae Ann Bruno (Principal, Business Solutions Training)

Location: Royal Dublin

Date: Tuesday, November 12

Time: 11:15am - 12:15pm

Pass Type: Conference & Expo Package

Track: Driving Strategic Decision-Making

Format: Session

Vault Recording: TBD

Audience Level: All

Making everything visible at a glance, working by category, making sure it sparks joy, showing appreciation for what you discard—Marie Kondo has a system for tidying up that works for any type of situation…even improving service delivery! Attend this session to learn a system for assessing your current service delivery and identifying ways to improve and facilitate organizational culture change that results in buy-in, increased efficiency and effectiveness, and improved morale (spark joy)!

Presentation File

Bruno_203.pdf