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Session 101: How ITIL, DevOps, and Lean Drive Today's Digital and Agile Organizations

Erika Flora (Principal, BEYOND20)

Location: Colonial A/B

Date: Tuesday, November 12

Time: 10:00am - 11:00am

Pass Type: Conference & Expo Package

Track: Connecting the Dots

Format: Session

Vault Recording: TBD

Audience Level: Intermediate

This session will provide a hands-on, practical, and interactive discussion on how frameworks like ITIL, DevOps, and Lean help organizations survive and thrive in the age of Agile/digital. Attendees will learn how to describe the leading improvement frameworks that support today’s digital businesses, use these frameworks to drive CX and operational excellence, and define the key considerations to creating a lasting Agile organization.