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Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of managing and deploying an optimal service management strategy.

Pre-10: The Fundamentals of Digital Risk Awareness

David Moskowitz  (Executive Director, DVMS Institute LLC)

Date: Monday, November 13

Time: 8:30 am - 3:45 pm

Pass Type: Premium Conference Pass - Get your pass now!

Track: Driving Strategic Decision-Making, Modernizing Service Management

Session Type: Workshop

Vault Recording: TBD

Audience Level: All

This course introduces business leaders, ITSM professionals, and operational stakeholders to the fundamentals of digital business risks and the role the “NIST Cybersecurity Framework for Improving Critical Infrastructure” (NIST-CSF) plays in helping organizations mitigate digital risk. It covers a range of topics from:
  • The evolution of digital business and the evolving threat landscape
  • Digital business risk, cyber threats, and cybersecurity
  • Adopting and adapting the NIST-CSF to your organization’s context

Upon completion of this workshop, participants will have the option to purchase a digital copy of Fundamentals of Adopting the NIST Cybersecurity Framework, related e-learning courseware and resource materials, a certificate of completion, and a digital badge.

Pre-registration is required to participate in this training. Contact HDI[email protected] to inquire about a Premium conference pass.