This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
General Session and Awards: Establishing a Trusted Partnership between IT and the Business
Jim Dulle ( Vice President - Operations & Information Technology , First American)
Location: International Ballroom
Date: Tuesday, November 12
Time: 8:30 am - 9:45 am
Conference & Expo Package
Vault Recording: TBD
First American’s core values can be simply described as People First. This is their perspective every time the business and the IT department work together to accomplish goals for better business results. This successful relationship is based on trust and credibility. The business, employees and customers cannot afford over-complicating any IT service or solution – it just needs to work to get the job done because the business depends on it. Jim Dulle will share examples and experiences that were critical in creating this valued relationship between the business and IT and matured from order taker, to business partner to trusted advisor.