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Jane Leahy (Senior Solution Engineer, Cherwell)
Date: Wednesday, November 13
Time: 10:00 am - 10:45 am
Pass Type: Conference & Expo Package, Expo Only Pass
Track: Putting IT to Work: Tech Talks
Vault Recording: TBD
IT Self Service is becoming more and more important in today’s customer-centric world. Organizations that build successful self-service portals and solutions, are those that take the time to plan-out their strategies and take full advantage of their tools’ out-of-the-box capabilities, then pair them with their organizations’ needs and expectations. Let’s delve into what successful self-service systems should offer their users, and how to implement them with as little hassle as possible.