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November 9-13, 2019
Omni Resort at ChampionsGate Orlando, FL
SCHEDULE BUILDER
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Pass Type:
Conference & Expo Package, Expo Only Pass
Track:
Putting IT to Work: Tech Talks
Vault Recording: TBD
IT Self Service is becoming more and more important in today’s customer-centric world. Organizations that build successful self-service portals and solutions, are those that take the time to plan-out their strategies and take full advantage of their tools’ out-of-the-box capabilities, then pair them with their organizations’ needs and expectations. Let’s delve into what successful self-service systems should offer their users, and how to implement them with as little hassle as possible.
