Akshay Anand (Product Ambassador, ITSM, AXELOS Global Best Practice)
Location: Olympic B
Date: Wednesday, October 17
Time: 7:30am - 8:15am
Pass Type: Conference and Expo Package - Get your pass now!
Track: Breakfast Briefing
Format: 45 Minute Facilitated Discussion Group
Vault Recording: TBD
Have you heard about the upcoming update to ITIL? Curious to know how the update will reflect modern ways of working? Want to know if your current certifications will stay valid? Join Akshay Anand, AXELOS ITIL Product Ambassador, and Lead Architect for the ITIL update, for this unmissable session. ITIL already gives practitioners the tools, language, and best practices they need to help organizations make the most of legacy systems and guide new tech investments. As we enter the Fourth Industrial Revolution, the need for best practice is more in demand than ever to help navigate this new landscape. ITIL 4 has been designed alongside the community to continue on this path. Because the more a business can do to deliver seamless transformation, the more its people will be empowered to unleash their full potential – and drive real growth. In this session you will understand what the future holds for ITIL and how ITIL 4 will address current challenges facing IT teams and the complex environments they now work in. Careers. Reputations. Business growth. It’s all built on ITIL.